Know where every job is,
without a single phone call.
Technology for logistics, freight, and courier companies: dispatch tracking, driver apps, and client-facing delivery visibility.
Based in South Africa? View the local pageDelivery Tracker
Logistics runs on constant coordination between dispatch, drivers, and clients waiting to know where their shipment is. Where that coordination depends on phone calls and radio, visibility breaks down exactly when clients need it most.
The operational challenges we hear again and again.
Dispatch has no real-time view of driver location or job status
Coordinating pickups and deliveries by radio or phone means dispatch is always working from outdated information, not what's actually happening on the road.
Proof of delivery is paper-based and easy to lose
Signed delivery notes on paper get lost or delayed reaching the office, creating disputes and slow invoicing for completed jobs.
Clients have no visibility into their shipment status
Without tracking, clients call dispatch to ask where their delivery is, adding interruption to a team already coordinating live jobs.
Route and job assignment is manual
Assigning jobs to drivers based on location and capacity is done by memory or guesswork rather than data, costing fuel and time efficiency.
Your outsourced technology department for logistics companies.
Real-time dispatch and driver tracking
Dispatch sees live driver location and job status, coordinating pickups and deliveries from accurate, current information instead of a phone call away.
Digital proof of delivery
Signatures and delivery confirmation captured on a driver's phone, reaching the office and client instantly instead of days later on paper.
Client-facing shipment tracking
Clients check their delivery status themselves via a tracking link, reducing status-check calls to dispatch.
Data-informed job and route assignment
Jobs assigned based on driver location and current load, improving efficiency over manual, memory-based dispatch.
Relevant systems
- Real-time dispatch and driver location tracking system
- Mobile driver app with digital proof of delivery capture
- Client-facing shipment tracking portal
- Data-informed job and route assignment tool
- Automated client delivery notifications
Relevant automation
- Clients notified automatically at key delivery milestones (dispatched, en route, delivered)
- Proof of delivery synced automatically to the office and client the moment it's captured
- Invoicing triggered automatically once a delivery is confirmed complete
- Driver notified automatically of next job and optimal route
Relevant AI opportunities
- AI-assisted route optimisation based on live traffic and job locations
- Predictive delivery time estimates shared automatically with clients
- AI chat widget for client shipment status queries
- Anomaly detection flagging unusual delays or route deviations for dispatch review
Common questions from logistics companies businesses
Do drivers need special hardware, or does this work on a normal smartphone?
The driver app is built to run on a standard smartphone, so there's no special hardware investment required to get real-time tracking and proof of delivery working.
Can clients track their own shipments without calling us?
Yes, that's the core purpose of the client-facing tracking portal: clients check status themselves via a link, cutting down status-check calls to your dispatch team.
How does this help with disputed deliveries?
Digital proof of delivery with a timestamp and signature captured at the moment of delivery gives you a clear, reliable record, removing the ambiguity paper delivery notes create when they go missing or get delayed.
Let's look at your logistics companies business.
Bring us where you are today. We will show you where technology actually helps.