Getting authentication wrong on mobile
is one of the few mistakes an app cannot afford to make.
Stop frustrating your users with clunky passwords and lock down your app with secure biometric login.
You built a great app, but your users spend half their time fighting with passwords, reset links, and error messages. Every extra step you add to the login screen gives them a reason to close your app and never open it again.
You get a secure login process that relies on face recognition, fingerprint scans, and device storage. Your users log in with a single tap, while your backend stays locked tight against brute force attacks.
In South Africa, your customers expect banking level security combined with zero friction. If your app feels insecure or clumsy, they will delete it before they finish their morning coffee in Sandton or Cape Town.
Weak login systems are the number one target for hackers looking to steal user data and ruin your reputation.
Passwords are dead, and forcing your customers to remember them leads to massive drop off rates during sign up.
A single security breach makes front page news on MyBroadband, destroying the trust you spent years building.
How it actually works: Mobile authentication verifies user identity through secure, modern methods, including biometric login where appropriate, manages sessions and credentials with genuine rigour, and balances security with the low friction mobile users expect.
You see exactly what is happening at every stage.
Authentication requirements assessment
We understand your specific security requirements and the sensitivity of the data or actions the app protects.
Secure authentication build
We build authentication using proven, secure methods, rather than custom logic that is easy to get subtly wrong.
Biometric integration
Where appropriate, we integrate fingerprint or face recognition, using the device's own secure biometric capabilities.
Session management
We build secure session handling and appropriate timeout behaviour, protecting against common session-based vulnerabilities.
Credential storage
We use the device's secure storage capabilities for credentials, rather than storing sensitive information insecurely.
Ongoing security review
We review and update authentication practices as security best practices and mobile platform capabilities evolve.
What's technically involved
- Secure authentication built on proven methods
- Biometric login integration where appropriate
- Secure session management and timeout handling
- Secure, device-native credential storage
- Balance between genuine security and low user friction
- Ongoing review against evolving security best practices
How this fits with the rest of your technology.
Mobile authentication takes specific advantage of a phone's biometric and secure storage capabilities, offering both stronger security and lower friction than password-only authentication typically achieves on a website.
Common questions, honest answers
Should our app use biometric login?
Yes. If the phone supports it, face recognition and fingerprint scans give your users a faster and safer experience than any password.
How do you keep authentication secure without adding friction?
You use the phone's built in secure hardware and biometrics. This means better security and a faster login at the same time.
What happens if a user's device is lost or stolen?
You can remotely invalidate sessions and force secure re authentication, so a lost phone does not mean a compromised account.
Do we need multi-factor authentication for a mobile app?
If your app handles sensitive data, money, or personal information, multi factor authentication is now a baseline expectation for your users.
How is mobile authentication different from web authentication?
Mobile apps use the phone's own hardware for security. Websites cannot access these biometric and secure storage features as reliably.
Explore related mobile app services.
See the full Mobile Application Knowledge CentreMobile Authentication works best alongside a strong technical foundation: Custom Software, Technology Partner. Explore the wider Technology Partner Knowledge Centre for more.
Ready to find out if this is right for your business?
WhatsApp us a sentence about your business and what you want to solve. We come back within a few hours.